Frequently asked questions
What is Mak?
Mak is your AI-powered HR admin assistant. It handles the repetitive, time-consuming stuff (like policies, documentation, compliance checks, and typing meeting notes) so you can get back to the work that actually makes an impact — strategy, people, and real conversations.
How does Mak work?
Mak uses a fine-tuned AI model built for HR professionals. You ask Mak to do a task (like write a policy, answer a compliance question, or build a template), and it gets it done in seconds. It’s like having an HR analyst, admin assistant, and policy wizard all rolled into one.
Who is Mak for?
Mak is designed for busy HR, People & Culture, and Operations professionals - whether you're a team of one or leading a whole crew. If you’re drowning in admin and need a smarter way to manage it, Mak’s your go-to.
How accurate is Mak?
Mak uses trusted, real-world HR sources and is regularly reviewed by actual HR professionals (aka not just robots). But HR rules change - so while it’s very sharp, we always recommend using your judgment or getting legal review for high-risk decisions.
Is my data safe with Mak?
Yes. Your data is encrypted, never shared, and not used to train future models. We take data privacy seriously - because trust is everything in HR.
Can I customise Mak to suit my business?
You can ask Mak to generate specific policies etc relating to your organisation. The more information you provide, the more Mak can include in it’s responses.
Does Mak replace HR professionals?
Nope. Mak isn’t here to replace you - It’s here to amplify the work you do and reduce repetitive and administrative tasks.
Can I try Mak before I commit?
Yes! We offer a free trial so you can see the magic for yourself. No strings, no jargon.
Does Mak integrate with other tools?
We’re working on integrations with HR Tech providers. Let us know what’s on your wish list -we’re building this with (and for) our community.
I’m not very techy - will I be able to use Mak?
Yes! Mak was designed to be as intuitive and friendly as your favourite HR colleague. If you can use email, you can use Mak.
Where is my data stored?
All customer data is securely stored on Amazon Web Services (AWS), one of the most trusted and secure cloud providers globally. Our data centre is based in Australia, protected by multiple layers of physical and digital security, including surveillance, access controls, and intrusion detection systems.
Is the data confidential?
Absolutely. Only you can access your data. We don’t use your content to train our models, and we’ll never sell your information.