●  Technical and Usage Data: When you access our app, website or platform, details about your internet protocol (IP) address, login data, browser session and geo-location data, statistics on page views and sessions, device and network information, acquisition sources, search queries and/or browsing behavior.

●  Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

●  Interaction Data: Information you provide to us when you participate in interactive features, including surveys, contests, promotions, activities, or events.

●  Professional Data: Where you are a worker of ours or applying for a role with us, your professional history such as your current/previous positions and professional experience, or whether you hold required authorisations or licenses.

2.2 Sensitive Information

Sensitive information is a subset of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information. We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and will only use it as required or authorised by law.

2.3 Data Processed by Our AI Services

Our Service may process data you input for analysis by our AI tools. This may include content you upload for processing, queries you submit to our AI tools, results generated by our AI systems, and training data if you opt to contribute to our AI improvements.

We do not retain the outputs generated by our AI services except for temporary internal evaluation purposes to improve our platform's performance, accuracy, and security. These evaluations are conducted in accordance with strict internal privacy protocols, and any retained outputs are deleted once the evaluation is complete.

3. HOW WE COLLECT INFORMATION

We collect information directly from you when you create an account, use our Service, contact customer support, or communicate with us. Information is also collected automatically when you use our Service, where we collect certain information about your device and usage patterns.

We may receive information about you from our business partners, identity verification services, authentication service providers, marketing analytics providers, and publicly available sources.

We collect personal information when you complete a form, such as registering for events or newsletters, or responding to surveys. Additional information is gathered when you use any website or platform we operate, including from analytics and cookie providers or marketing providers.

4. HOW WE USE YOUR INFORMATION

We use your personal information to provide, maintain, and improve our Service, to process transactions and manage your account, and to respond to your inquiries and provide customer support. Your information helps us send you technical notices, updates, security alerts, and administrative messages.

We process your personal information on the basis of your consent, the necessity to perform a contract, compliance with legal obligations, and/or our legitimate interests, as applicable.

We may communicate with you about products, services, and events, monitor and analyse trends, usage, and activities in connection with our Service, and detect, investigate, and prevent fraudulent transactions and unauthorised access.

Your information assists us in developing new products and services, complying with legal obligations, conducting analytics and market research for business development, and improving our business operations. We may use your data for advertising and marketing, including sending you promotional information about our events and experiences. Additionally, your information helps us run promotions, competitions, and/or offer additional benefits to you.

5. DISCLOSURE OF YOUR INFORMATION 5.1 Third Parties

We may disclose your personal information to service providers who perform services on our behalf, business partners with whom we offer co-branded services or engage in joint marketing activities, and legal authorities when required by law or to protect our rights. Your information may also be shared with corporate affiliates within our corporate family and business transferees in connection with a merger, acquisition, or sale of assets.

We may share your data with our employees, contractors and/or related entities, IT service providers, data storage, web-hosting and server providers, and marketing or advertising providers. Data analytics and business intelligence service providers, professional advisors, bankers, auditors, our insurers and insurance brokers may also receive your information when necessary. Payment systems operators or processors and courts, tribunals, and regulatory authorities may access your information as required or authorised by law.

5.2 Sub-processors

We use certain sub-processors to deliver aspects of our Service. While we share necessary data with these sub-processors to provide our Service, we contractually require that these sub-processors do not use your data to train their artificial intelligence models, that they maintain appropriate security measures to protect your information, that they only process your data according to our instructions and for no other purposes, and that they comply with applicable data protection laws in Australia and New Zealand.

We carefully select and regularly review our sub-processors to ensure they maintain appropriate privacy and security standards. Our agreements with each sub-processor ensure that no models will be trained using your data.

5.3 Overseas Disclosure

We store your personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer, or access personal information outside of Australia, including but not limited to England and the United States of America. We will only disclose your personal information overseas in accordance with the Australian Privacy Principles and applicable data protection laws.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information. All information, including payment data, is stored on secure servers maintained by trusted third-party service providers who specialise in data security and comply with industry standards.

Our security practices include encryption of sensitive data both in transit and at rest, regular security assessments, access controls and authentication requirements, monitoring systems to detect unauthorised access attempts, and contractual requirements with third-party vendors to maintain appropriate security standards. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

●  Receive a copy of your personal data in a structured, commonly used, and machine-readable format (data portability)

●  Lodge a complaint with a supervisory authority if you believe your rights have been violated 8.4 How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. You may request access to the personal information that we hold about you. A reasonable administrative fee may be payable for the provision of such information where legally permitted. Please note that in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant, or misleading. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.

9. CROSS-BORDER DATA TRANSFERS

We may transfer your personal information to countries other than Australia and New Zealand. When we do, we will ensure that the recipient is subject to privacy laws that provide comparable safeguards to those in Australia and New Zealand, or we have taken reasonable steps to ensure the recipient does not breach the APPs or the New Zealand Privacy Act 2020, or you have consented to the transfer.

For EU and UK residents, where we transfer your personal information outside of the EU/UK, we will perform those transfers using appropriate safeguards in accordance with GDPR requirements. This may include only transferring your personal information to countries that have been deemed to provide an adequate level of protection for personal information or including standard contractual clauses in our agreements with third parties that are overseas.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We may use several types of cookies in our operations. Strictly necessary cookies are required for the operation of our online services. Analytical/performance cookies allow us to recognise and count visitors and analyse website usage. Functionality cookies remember your preferences when you return to our website. Targeting and advertising cookies record your visit to our website, pages visited, and links followed. Social media cookies are used when you share information using social media buttons or engage with our content on social platforms.

15. USER-GENERATED CONTENT

If we enable you to post reviews, comments, photos, or other user-generated content outside of our platform, any content you choose to submit will be accessible by anyone, including third parties not associated with us. We have no control over how others may use or misuse information you make publicly available. We are not responsible for the privacy, security, or accuracy of any user-generated content you choose to post or for the use or misuse of that information by any third parties.

16. SINGLE SIGN-ON ACCOUNTS

If you connect your account with us using a single sign-on account, such as Google or Microsoft, or some other safe sign-on procedure, we will collect your personal information from the single sign-on provider in accordance with the privacy settings you have chosen with that provider. The personal information that we may receive includes your name, ID, email, username, handle, profile picture, gender, age, language, and any other personal information you choose to share. We use the personal information we receive from the single sign-on provider to create a profile for you on our platform and authenticate your identity.