Question 1

What is Mak?

Accepted Answer

Mak is the AI built specifically for HR work. It handles your documentation, compliance checks, meeting notes, and policy questions. It also guides you on strategy and best practice, so every decision you make is informed and yours. Not just advice. Action.

Question 2

How does Mak work?

Accepted Answer

Mak works in three ways. Ask, for HR guidance and compliance questions. Meet, to capture and document your conversations. Action, to build the documents, policies, and templates you need. All in seconds. All built for HR.

Question 3

How accurate is Mak?

Accepted Answer

Mak is built on trusted HR sources and underpinned by real time legislation. It's current, and grounded in real-world practice. However, your judgement and legal review always come first. Mak supports your thinking. It doesn't replace it.

Question 4

Is my data safe?

Accepted Answer

Mak is built on Amazon Web Services (AWS), one of the most trusted cloud providers globally, with core infrastructure hosted in Australia. our data is encrypted and never used to train AI models. Privacy isn't a feature for us. It's a design principle.

Question 5

Can I customise Mak to suit my business?

Accepted Answer

Mak works with what you give it. The more context you provide about your organisation, your people, and your situation, the more specific and useful the output. It's not a generic tool. It responds to your work.

Question 6

Will make replace HR professionals?

Accepted Answer

No. Mak is built to support us as HR professionals, not replace them. The judgement, the relationships, the conversations, those are yours. Mak handles the administrative load so you can show up fully for the work that actually needs you.

Question 7

Does Mak integrate with other tools?

Accepted Answer

Not yet. Integrations with HR tech providers are in progress. Tell us what you need at hello@humaneer.app. We're building this the right way with you.

Question 8

I’m not very techy - will I be able to use Mak?

Accepted Answer

Yes. Mak is designed to be as simple as sending an email. You type what you need, Mak gets it done. No training required, no complicated setup. If you can have a conversation, you can use Mak.

Question 9

Where is my data stored?

Accepted Answer

All customer data is securely stored on Amazon Web Services (AWS), one of the most trusted and secure cloud providers globally. Our data centre is based in Australia, protected by multiple layers of physical and digital security, including surveillance, access controls, and intrusion detection systems.

Question 10

Is the data confidential?

Accepted Answer

Only you can see your data. Your conversations, documents, and outputs are private to you. We never sell your information or use your content to train our models. Confidentiality isn't a setting. It's our default.

FAQs

Frequently asked questions